Privacy Policy

The Royal Embassy of Saudi Arabia is committed to protecting individual privacy and securing the personal information made available to us when you visit arabianow.org, or visit Royal Embassy of Saudi Arabia pages hosted by other sites (such as our profiles on social networking sites). This Privacy Policy describes what information is made available to the Royal Embassy of Saudi Arabia and how that information is used and retained, and provides information on:

Table of Contents

Information Received and Retained by Royal Embassy of Saudi Arabia Online Platforms

How Information is Used

Sharing of this Information

Third-Party Tools and Sites

Children and Privacy on arabianow.org

Security

Information Received and Retained by Royal Embassy of Saudi Arabia Online Platforms

Information You Give Us

You do not have to provide the Royal Embassy of Saudi Arabia with any personal information or create a user account to access information on arabianow.org. However, for some services, we may need some personal information from you such as your name, address, telephone number, and email address. For example:

  • The “Contact Us” form asks for basic contact information so we can respond to your request;
  • When we ask users to share their story, we generally ask for their name, zip code, and email address;

Automatically Generated Information

As you navigate through and interact with our Site, we and our service providers may use automatic data collection technologies to collect non-personally identifiable information that is generated automatically while you are visiting the Site, other websites, mobile websites and/or mobile applications or elsewhere on the Internet in order to provide content and advertisements about goods and services of interest to you across those various devices.

This non-personally identifiable data includes, but is not limited to, information such as web pages visited before and after visiting the Site, date and time, logs, domain type, type of mobile device you use, your device’s unique ID links you click on within the Site, interactions with an advertisement delivered by us or a third party advertising technology vendor and other communication data regarding the resources you access and use on this Site. We may also collect your IP address, which is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet.

We collect several types of information from and about users of our Site. This information is provided by third parties, for example, our service providers and/or business partners and/or automatically generated information, which may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies us and is collected using the following technologies:

Cookies:

This type of information may be collected using different types of technologies, such as cookies and pixels. “Cookies” are small pieces of information that are stored by your browser. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Web Beacons:

Pages of our Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Arabia Now, for example, to count users who have visited those pages or opened an e-mail and for other related web site statistics (for example, recording the popularity of certain web site content and verifying system and server integrity).

Google Analytics

This website uses Google Analytics to help analyze how users use the site, which uses cookies. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Arabia Now. Google Analytics collects information anonymously.  Google will not associate your IP address with any other data held by Google. Neither Arabia Now nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page. You can also opt out by visiting the site of the Network Advertising Initiative, which can be found here: http://www.networkadvertising.org/choices/.

Email Subscriptions

In order to manage Royal Embassy of Saudi Arabia email subscription lists, we retain the names and email address of our email subscribers, as well as other information they may have shared with us (e.g., addresses and phone numbers), logs of emails we send, and automatically generated email data used to improve our email communications. This automatically generated email data (generated through simple tools such as “pixel tags” and link redirects) includes:

  • The recipient’s email client;
  • Whether the email was opened;
  • If a link in the message was clicked;
  • Whether an email was delivered;
  • If the email was forwarded; and
  • If the email was printed.
  • If, at any time, you wish to stop receiving our messages, simply click on the “Unsubscribe” link at the bottom of each email message.

Third-Party Websites

The Royal Embassy of Saudi Arabia maintains official pages or accounts on third-party websites in order to better engage with the American public. Your activity on those sites is governed by the third-party website’s security and privacy policies. Users of third-party sites often share information with the general public, user community, and/or the third-party operating the site. Consequently, you should review the privacy policies of third-party sites before using them and ensure that you understand how your information may be shared and used. You should also adjust privacy settings on your account on any third-party site to match your preferences.

The Royal Embassy of Saudi Arabia archives some information that users submit or publish when engaging with ArabiaNow.org through official ArabiaNow.org pages or accounts on third-party websites (e.g., by sending a message, posting a comment, “following,” “friending,” or taking similar actions). This information may contain personal information, such as an individual’s username and other public account information, when such information is available based on the user’s privacy settings and the terms of the site.

How Information is Used

If you choose to provide us with information, we may use that information to contact you, respond to your message or petition, or provide you the information or services you requested. In order to serve you better, we may analyze multiple sources of data you have provided (for example, to look up whether you previously contacted the Royal Embassy of Saudi Arabia about the same topic so that we do not send you a duplicative response). We may also use messages or comments collected through arabianow.org or official social media pages for our own purposes, such as to inform policy decisions or in public advocacy.

We may use data you provide and automatically generated data for statistical analysis to assess, for example, what information is of interest to users, technical design specifications, and system performance. This allows us to make general improvements to our site as well as to offer tailored content to email subscribers (e.g., a follow-up message to subscribers interested in a specific topic based on information they have provided or automatically generated data).

We may use and share with our service providers non-personally identifiable information as part of the services to create a more relevant experience for each person that visits the Site or elsewhere on the Internet. This allows us to analyze user behaviors or to customize the ads that you encounter. We also use this information to determine the general physical location of the device and understand from what regions of the world our Site visitors come. This non-personally identifiable information may also be used to speed navigation and keep track of items and to gather anonymous traffic data that our service providers or we may use to enhance the Site, our services, our marketing efforts and other internal purposes. We use various web site analytics tools and technologies regarding activities on our Site that require storage of web session data. The overall aim of these tools is to aid in making our Site easy to use, to proactively identify and correct error conditions and to provide more relevant advertising and content to you. These tools and technologies are also used to assist Site visitors who report problems in the use of our Site. Stored web session data is used in accordance with this Privacy Policy.

Sharing of this Information

Information you choose to share with the Royal Embassy of Saudi Arabia (directly and via third party sites) may be treated as public information. We may, for example, publish compilations of messages or comments collected through arabianow.org or official social media pages and provide them to national leaders, members of the press, or other individuals outside of the Federal Government. However, we exercise discretion to limit such disclosures to protect your privacy (for example, we generally do not publish last names of commenters).

The Royal Embassy of Saudi Arabia uses a third-party analytics provider (currently Google Analytics) to analyze data from cookies. The third-party analytics provider does not receive personally identifiable information through these cookies and is prohibited from combining, matching or cross-referencing arabianow.org information with any other information.

In some cases, we may also use another company to operate web servers or process credit card purchases for our site.

Third-Party Tools and Sites

Links to External Sites

arabianow.org and other Royal Embassy of Saudi Arabia platforms and pages may link to websites created and maintained by other public and/or private organizations and individuals. When you follow a link to an external site, you are leaving arabianow.org and are subject to the external site‘s privacy and security policies. We do not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on an external site. We also do not endorse the site’s sponsor, any views they express, or any products or services they offer.

Royal Embassy of Saudi Arabia Pages on Third-Party Websites

Your activity on those sites (a current list is here) is governed by the third-party website’s security and privacy policies.

Children and Privacy on arabianow.org

We believe in the importance of protecting the privacy of children online. The Children’s Online Privacy Protection Act (COPPA) governs information gathered online from or about children under the age of 13. Verifiable consent from a child’s parent or guardian is required before collecting, using, or disclosing personal information from a child under age 13. Our site is not intended to solicit information of any kind from children under age 13. If you believe that we have received information from or about children under age 13, please contact us through the Privacy Feedback form.

Security

We take reasonable precautions to protect our site and information automatically collected by arabianow.org or voluntarily submitted to arabianow.org or an official Royal Embassy of Saudi Arabia page on a third-party site. For example, we restrict access to personally identifiable information to employees, contractors, and vendors subject to non-disclosure requirements who require access to this information in order to perform their official duties and exercise controls to limit what data they can view based on the specific needs of their position. Access to official Royal Embassy of Saudi Arabia accounts on third-party sites is limited to the individuals who administer those accounts, and all official Royal Embassy of Saudi Arabia accounts are clearly labeled.

We also utilize commonly used practices and technical controls to protect the information in our possession or control, along with arabianow.org itself. These practices and controls include, but are not limited to: encrypting the transfer of personal information over the internet via Secure Sockets Layer (SSL), using high-strength firewalls and intrusion detection systems (IDS) to safeguard personal information, and maintaining strict technical controls and procedures to ensure the integrity of all data on arabianow.org.

We periodically review our processes and systems to verify compliance with industry best practices and to ensure the highest level of security for our website.

Opting out

We, along with our third party service providers, may use non-personally identifiable information to provide more relevant advertising and content. You can stop this Site from collecting certain types of information that provide more tailored online ads and messages to you by clicking here.

You can also opt out and learn more information about your choices with respect to data collection by visiting the site of the Digital Advertising Alliance, which can be found here: http://www.aboutads.info/choices

Updates to This Privacy Policy

We will revise or update this policy from time to time. If we make significant changes to how we handle personal information, we will post changes to the policy on our site and change the date at the bottom. We will provide additional notice in advance (e.g., a disclaimer on our website or an email to subscribers) if material changes are being made.

Updated: August 4, 2015